Privacy Policy

Last updated: May 2nd, 2017

This is the internet privacy policy for eccleaners.ca (the “Website”). This website is the property of Earth Care Cleaners. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website. This policy covers all data that is shared by a visitor with us whether directly via eccleaners.ca or via email. This policy been created by Earth Care Cleaners, and is occasionally updated, so we suggest you re-review from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

1. Information we collect.

In operating our Website we may collect and process the following data about you:

1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.2 Information that you provide by filling in forms on our Website, such as when you contact us via the contact us page.
1.3 Information provided to us when you communicate with us for any reason.

2. Use of cookies.

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.
Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

3. Storing your personal data.

3.1 Data that we collect from you it may be processed by staff who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.
3.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
3.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk.

4. Use of your information.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
4.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
4.2 To meet our contractual commitments to you.
4.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
4.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
4.5 If you are a new customer, we will only contact you only when you have provided consent and only by those means you provided consent for.
4.7 If you do not want us to use your data for ourselves you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
4.8 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

5. Disclosing your information.

5.1 When you contact us through our contact forms, or give us personal information in any other way, any personal details collected through this website will only be used for the purpose stated at the time we request it. This information will not be disclosed to other parties without the consent of the individual whom it is about, unless there is legislation or other overriding legitimate reason to share the information.
5.1.1 Where we are legally required to disclose your information.
5.1.2 To assist fraud protection and minimise credit risk.

6. Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

7. Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at service@eccleaners.com.

Privacy Policy April 9, 2017

ADDRESS

109 King Street West, Lower Level, Bowmanville, ON L1C 3Z9
Phone: 905 623 2273
Website: eccleaners.com
Email: service@eccleaners.com

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